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Welcome to a preview of our newest CSR Training Video
This sample DVD shows about 45 seconds of a few segments -- 12 minutes in all -- but I think you'll get the idea and the depth of training. The full-length DVD is 74 minutes with 30 separate Chapters, for easy navigation. Thanks for watching. Special Pricing, now $159 (To celebrate launch of Korean version)

STOP putting your CSR’s to sleep with poorly-produced, boring instructional videos that only touch the surface of what’s really important!                                                                                                                            
                                       
What Industry Experts Say about the DVD
"An extraordinary product! A must-see for new hires and experienced CSR's alike. Entertaining, fun to watch, and jam-packed with information. Don't miss this!"                                                                                                 
- Don Desrosiers www.tailwindsystems.com

"Steve's video will take your CSR to the ultimate level. Thorough and educational, I’ve never seen a CSR training tool like this in the drycleaning industry. It’s designed to increase sales, reduce claims, and build long-term relationships by focusing on educating the customer." 

- James Peuster  www.theroutepro.com


What Fellow Drycleaners Say about the DVD
"Content is good and the expectation level is perfect. I like the balance of the necessary and reasonable."
                                                                                          -  Brian Butler - Dublin Cleaners, Ohio

"Steve did a terrific job covering all the bases. It is a terrific tool for new (and old) hires."

                                                                                         -  John Hallak - Hallak Cleaners, NYC

"Having listened to the training twice I must complement you on putting together a first rate training session that I plan to use for many years to come."
                                                                                      
                                                                                        - Ken Kinzer - Bridgestone Cleaners, Brooklyn

“I ordered the DVD and was impressed with the content. Steve does it in a straight forward easy-to-understand manner. My staff felt like he was talking to them not at them . We all learned something.”

                                                                                      - Lesa Diehl - Tuesday's, Vancouver

카운터 직원 DVD의 한국어 자막 버전이 나왔습니다 - $59.99

저희는 고객서비스 및 고객관계에 대한 정보를 한인 드라이클리닝 업계와 공유하기 위한 노력의 일환으로, 그리고 드라이클리닝 업계의 전반적인 수준을 제고하기 위해 이 베스트셀러 DVD의 한국어 자막 버전을 출시했습니다. 이 DVD는 고객서비스에 대하여 배우면서 동시에 영어도 배울 수 있는 최고의 DVD입니다! 저희 홈페이지에 가시면 이 DVD에서 발췌된 12분짜리 동영상을 보실 수 있습니다. 

한국어판은 영어버전과 똑같은 내용에 한국어 자막이 추가된 풀버전입니다. 한국어 자막 버전은 번역이 정확한지를 확인하기 위해 수차례의 전문가 감수를 거쳤습니다.